Unable to load Substance for Maya 2011

Subscription users attempting to load the substance plugin which was included with Maya 2011 Advantage Pack on RHE5 (Redhat Enterprise 5) will notice the error below.

// Error: Unable to dynamically load : /usr/autodesk/maya2011.5-x64/bin/plug-ins/Substance.so
/lib64/libc.so.6: version `GLIBC_2.6' not found (required by /usr/autodesk/maya2011.5-x64/lib/libsubstance_sse2_blend.so.1) //
// Error: /lib64/libc.so.6: version `GLIBC_2.6' not found (required by /usr/autodesk/maya2011.5-x64/lib/libsubstance_sse2_blend.so.1) //
// Error: /lib64/libc.so.6: version `GLIBC_2.6' not found (required by /usr/autodesk/maya2011.5-x64/lib/libsubstance_sse2_blend.so.1) (Substance) //

RHE5 uses an older version of GLIBC, version 2.5 to be exact. These libraries were compiled on a newer version of GLIBC than what is provided by RHE5.  At this time users will not be able to use the plugin unless they are on a system with GLIBC 2.6 which is standard on Fedora 11.

Autodesk has placed this product issue on development's product modification schedule.

Comments

[RRS]

hello i need help!

Maya 2011 error Object ‘mainRenderMenu’ not found. //

when I start up Maya i get the following command window response:

// Error: file: /Applications/Autodesk/maya2011/Maya.app/Contents/scripts/startup/layerEditor.mel line 4337: Could not find attribute named “defaultRenderLayer.precompTemplate” //
// mental ray for Maya 2011
// Mental ray for Maya: using startup file /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/maya.rayrc.
// mental ray for Maya: setup
// mental ray for Maya: initialize
// mental ray for Maya: using 1 license
// mental ray for Maya: register extensions
// mental ray Node Factory: loaded
// mental ray for Maya: successfully registered
// mental ray for Maya: loading startup file: /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/maya.rayrc
// parsing /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/include/AdskShaderSDKWrappers.mi
// generating Maya nodes…
// parsing /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/include/architectural.mi
// loading /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/lib/architectural.dylib
// generating Maya nodes…
// parsing /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/include/base.mi
// loading /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/lib/base.dylib
// generating Maya nodes…
// parsing /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/include/contour.mi
// loading /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/lib/contour.dylib
// generating Maya nodes…
// parsing /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/include/paint.mi
// loading /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/lib/paint.dylib
// generating Maya nodes…
// parsing /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/include/physics.mi
// loading /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/lib/physics.dylib
// generating Maya nodes…
// parsing /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/include/production.mi
// loading /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/lib/production.dylib
// generating Maya nodes…
// parsing /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/include/subsurface.mi
// loading /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/lib/subsurface.dylib
// generating Maya nodes…
// parsing /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/include/surfaceSampler.mi
// loading /Applications/Autodesk/maya2011/Maya.app/Contents/mentalray/lib/surfaceSampler.dylib
// generating Maya nodes…
updateRendererUI;
// Error: file: /Applications/Autodesk/maya2011/Maya.app/Contents/scripts/others/mentalrayUI.mel line 1628: menu: Object ‘mainRenderMenu’ not found. //
// Error: file: /Applications/Autodesk/maya2011/Maya.app/Contents/scripts/others/addMenuItemSafe.mel line 63: menu: Object ‘mainRenderMenu’ not found. //
How do I fix this so that the program opens

Roly

Location: New York city