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04/09/2009

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Where did all the comments go?

"Please do not update your OS".

The problem isn't just updating the OS - every new mac comes with Snow Leopard so we can't buy new machines until Autodesk releases an update - or Apple release new drivers if that's the case.

so what exactly did autodesk do the last two years snow leopard has been available to developers and where it has been clear pretty much from the beginning that maya will not work with snow leopard without alteration? at least they could have seen the problem and made the above statement BEFORE the snow leopard release. that would have been - customer friendly? probably something autodesk hasn´t heard of (seeing their update strategy (you can´t skip an update anymore) and other such niceties lately.

Maya 2010 works flawlessly in Snow Leopard as does Maya 2009 which did NOT work well for me in Leopard-constantly crashed-
In M09 i could not do hardware texture in viewports even... seems now I can and both M09 and M10 are screaming fast and stable at last.

david - what is your machine and hardware config? I have had major problems with SL and Maya 2010 on both our early 2008 and 2009 Mac Pros with ATI 2600 and Nvidia 8800GT Cards. My Mac Book Pro 15" 8600M also suffers from flicker viewport with texture/shader errors. Also crashes occurs more often than 2009/2010 on Leopard.
I check my subscription daily for a 2010 version that runs like 2010 did on Leopard.
We are running out of luck sins we are about to start a new project where we need 3 new Mac Pros - with Snow Leopard installed - I don't think Apple like a roll-back to Leopard option. :(

When will an update come out? It takes 5 seconds to select a point on maya 2010. It lags and glitches like crazy. I feel like my workflow has gone to the speed of a snail. I'm thinking I should just clean sweep my hard drive and reinstall Leopard for the time being...

i'm still gettin "license related problem - 12 " when instaling maya 2010 (student l6 month license) on my MBP snow leopard :((((

I just had my Mac updated with the Snow Leopard...
I was excited and stuff at the beginning but latter on I opened Maya 2010 and got surprised!

In view port it shows every thing with one of your textures (even if the hypershade have everything assigned correctly. E.g. It will show the WHOLE model with the texture you assigned only for the brows or it will show every thing only with the skin texture etc, etc...

It appears to be an OpenGl bug. It maybe has to do with the new feature that goes with the Snow Leopard, the OpenCL! Only if you turn on the High Quality View port the textures are getting correct, but I can't have it always on! It slows down the system!

Every thing else looks correct to me... All my Automations, Weightings, Riggings etc, etc work fine...

will there be an update to Maya 2009 as well?

Sorry for the silly question -- but how do I turn on the High Quality View port?

In the viewport select Renderer->High Quality Rendering

Ugh, every single time I click on an object, then go to orbit it lags, and seems to check the optical drive for a disk for some odd reason. Autodesk seriously let us down here eh :/

Have a MacBook Pro 2.4Ghz with 8gb memory ( Model 4,1).

Additional hardware:
external display 20 inch Apple cinima
wacom touch screen
Space navigator.

Running Maya suite 2010 and Mudbox 2010 on snow leopard.

Maya Problems.

I've noted the super drive spinning every so often while in transition from switching from object mode to edges etc...... Sometimes even when selecting a different object.

I haven't noticed anything weird with the shaders other than the black color seems to be really strong.

When new windows pop up they have about a 20 pixel thick solid black outline around then. Have noticed white spots pop up on my screen behind Maya and Maya windows. The spots are made up of tiny squares.

The graphics on OS X's dock seem to be effected to in the same ways black outlines and white. Command tab seems to suffer the same effects.

Mudbox problems

Textures vanishing. Same graphic problems. Sometimes can't load new textures / images. Somethings they will not show up on the model.

Would I help If I posted a video and a few screen shots of what is happening. I have a desktop recorder and my own domain where I could post if that would help out.

I have also noticed that the CLI that many of us Mac users use for more specific real time info doesn't work on snow leopard either.

The one found at this location:
/Applications/Autodesk/maya2010/Maya.app/Contents/bin/maya

I'm also a bit curious, I haven't got around to it yet, but i'm suspecting there is / will be a problem with the disk swap command for users that have large scenes and small amount of ram. Anybody play around with this function yet using a custom folder and setting custom limits?

I dont know why Autodesk let us down like this, they had access to this OS a long time ago. they should have released a press comunicate letting us know that they didnt have plans to upgrade to snow leopard or something, i dont know. they just ruin pipelines and workflows for hundreds of us using mac. I wanna know some opinions about autodesk monopoly in 3d packages, even houdini thought about snow leopard almost a year ago. hope houdini and c4d grows fast and autodesk begins to reconsider thier offers and options to mac users, they suck.

you suck autodesk!!! yes, what about new machines? please dont upgrade your OS? sorry if I am rude about this but I am really mad, new projects knocking my door, always saying good things about maya and know they just blew it.

It needs to be fixed fast . Z z zzzzzz so when --- how about now !!!! Or nowww !!!!!! Dammit . Like I have said in other posts Steve jobs himself has a large part of pixar and do you think the users at pixar are complaining to him or sorry his advisers I feel for Steve he's had hard run with his liver and all but apple need to get thi addressed very fast like last month fast, how big does my font have to be for apple dev and apple.com to read it. Rrrrrrraaawwwww iv had enough just fix the damn issue $&@$&*^%#}•£€>¥@&$$"(;.%%^*+££><

Is there any way we can go back to Leopard (10.5) until they fix it?

Pixar doesn't upgrade their machines as often as you think. Most studios are either one to two versions behind on Maya or not upgrading their machines that frequently. Most studios we share data with are still on 2008 and Windows XP or Linux. Smaller studios might be able to upgrade more often but their core clients will not be bothered by this seeming lack of functionality. The business model isn't designed for people that upgrade immediately, it's designed for places where stabililty is preferred over new releases. And if the display issues are a problem I noticed a lot of the complaints are on gaming cards. Maya is qualified for workstation graphics: Quadro or FireGL.

David: I'm sure that you are 100% right in all your statements, it's just the pain that keeps me to the keyboard now :) Maya has been testet by AutoDesk with most "gaming cards" on os x - not qualified but tested (see the Maya qualified hardware). We have only had minor problems with so called "gamer cards" (consumer cards) on our Mac Pros and MacBook Pros. I don't know about windows. And yes big studios don't upgrade mid production - I have worked in a 70+ people studio and we used 7.0.1 when 8.5 was out - but changed to 2008 while it was the newest version for the next project (feature).
But that doesn't change the fact that It's not only software upgrade of machines - but upgrade of the machines them self. We are about to upgrade 3 of our Mac Pros for the next project (I work at a 5 people studio), we have switched to 2010 on Leopard (with no problem at all) - but can't upgrade the hardware before AutoDesk release a new version.

I've been spending the majority of my time getting Maya 2010 and Snow Leopard to place nice since my last two post.

Install a totally fresh copy of snow leopard. When installing snow leopard create a new partition over your old partition, then make sure you erase the drive and the partition (thats 2 x erase). That will insure your system will not read anything. Now install snow leopard, update the OS. Then install maya 2010. It will run very smoothly with no problems what so ever. (very important)

If you are using two monitors or you are using an external monitor with a laptop make sure both display's are set to the same color style or you will have problems with the graphics and windows. (very important)

After I applied my own fixes I have been able to run every autodesk product that I have bought and able to get a demo of perfectly without any problems.

If you are experiencing the ROM still spinning or lagging when switching to edges, faces, etc.... you need to do the fresh install like I suggested above.

This worked for me on a MB, MBP, mini, and MP. It might not work for everyone on the same systems though. This just what worked for me on machines with a CPU over 2.4 GHz and over 2 GB of RAM

@silentnoise -- if I may ask, which graphics card are you using with the Mac Pro? And what year is your Mac Pro? Either way, congrats on getting Maya 2010 to run well on Snow Leopard.

Ash Aiad - can we please get a small indication on how long in the process a service pack / fix for 2010 on OS X is? Will it be soon (within a month), before the holidays or first with Maya 2011 next siggraph?! :)

It's to get an idea on how long we should wait before upgrading our Mac Pro park. Or upgrade the Mac Pros, then downgrade to Leopard and 2 days after a patch is released from AutoDesk:) - that would be a waste of time.

Thank you very much!

In relation to Davids comment on gaming card for maya i agree they are not the best to use for pro use of maya, my comments on the failure of maya on SL in versions 2008-2010 are about the shader issues, i realise that studios rely on stability and so do i, but if you have purchased subscription with autodesk then upgrades are great and you want to make the most of updated coding in maya. I have a mac pro with a quadro fx 4800 so its no gaming card iv been forced to install XP pro and move my licences over to this OS and its very stable the point is my earlier pipeline for maya was osx and this shader shit has crippled the use of maya 2009 and 2010 and cost me time and money moving all this around, Apart from the issue of maya and SL seeing the drivers for XP and the quadro fx really surprised me - What the fuck is apple doing and why cant nvidia produce better drivers for osx, if you get a flat tyre in the outback you fill the tyre with grass and that gets you to the next town - exactly what apple and nvidia are doing.

As for upgrading to new hardware and being forced to get Snow Leopard, this would be a failing on Apple's business model. Most other vendors will allow you to downgrade their OS for a time. That's hardly a problem with Autodesk and more an issue where Apple continues to treat everyone as "prosumers" and not corporate clients. I haven't look in awhile (Linux person) but is there still no option to downgrade a new Mac during the order phase?

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